Introduction

This privacy policy (“Policy”) describes the information practices regarding how Willis & Associates, Inc. collects, uses, discloses, or transfers any Personal Information that you share with us or that we collect about you when you visit our website. We care about the protection of your Personal Information, and this Policy also describes your data subject rights and choices regarding the Personal Information that you provide to us. Please read this Policy carefully before providing Personal Information to us.

Key Terms - It would be helpful to start by explaining some key terms used in this Policy: We, us, our, Willis & Associates Logistics, Inc.

Personal Information - Any information relating to an identified or identifiable natural person. An 'identifiable natural person' is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, economic, cultural or social identity of that natural person.

Special Category Personal Information - Personal Information revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership; genetic and biometric data; and data concerning health, sex life or sexual orientation. Willis & Associate Logistics, Inc. is a for-profit organization established to conduct business in transportation, logistics, planning and project management. Accordingly, the Personal Information that we collect in furtherance of this objective enables us to provide timely and relevant information and content based on individuals’ interests and geographic locations. This Policy will provide information regarding your choices and rights regarding how we use this Personal Information. The scope of this Policy includes Personal Information collected through our website, customer service, email correspondence, and any offline mechanisms including paper-based correspondence and forms. Additionally, the scope of this Policy includes Personal Information submitted to us in pursuance of employment opportunities.

Collection of Personal Information Personal Information that we collect directly from you

General - We collect Personal Information such as your address, email, telephone number(s), and other contact demographic and billing information. Pursuing Employment or Contract Driver/Shipper status at Willis & Associates Logistics, Inc. We may receive Personal or Business Information from you including, but not limited to; resumes, CVs, cover letters and other correspondence when you provide this information in pursuance of employment or contract work at Willis & Associates Logistics, Inc.

Visiting Our Website - You may visit our website without registering. However, using any contact request form or request for quotation form or other email may register you in our contact databases. This Personal Information is provided by you on a voluntary basis and can be modified at any time in writing or by email to customer service at info@willislogistics.com. To have Personal Information permanently deleted, contact info@willislogistics.com. Personal Information collected for your profile includes, but is not limited to; your name; job title, address, email, phone, fax, and current employment information.

Contacting Customer Service - We may collect Personal Information when received from you when you contact Customer Service or any other person. This information will be used to address any customer service, or other business-related issues. Personal Information that we Automatically Collect Internet Protocol (IP) Address - Our website automatically records the IP address of your computer and general geographically-relevant location when you access the site as well as the time and date of access. This information does not identify you personally, nor does it contain your name or email address. If you do not want this geolocation information to be collected, please use Private Browsing or a proxy setting when visiting the website. Website Usage Additionally, we use a third-party vendor to track our website usage traffic. Personal information is collected via third-party cookies, but the information is provided back to us in aggregate form only. This enables us to continue to analyze our web content and usage patterns while keeping the information anonymous within our organization. 

Cookies - We may use cookies to provide personalized advertising and services on our website, to personalize content, and to ensure you receive the most relevant content.

Recruitment and Employment - We may use public resume-hosting websites to obtain resumes or CVs for positions that we seek to fill. We also receive resumes and CVs from staffing agencies, college career centers, employee referrals, and other submissions from other third-party sources. This Personal Information is processed as appropriate for any job opening and retained for a period of no longer than one year. Third-Parties - While it is not our general practice to buy details from external providers of marketing lists, there may still be occasions where we receive data about you from a third-party.

How We Use your Personal Information - Under the GDPR (General Data Protection Regulation) we can only use your personal information if we have a proper reason for doing so, e.g.: -to comply with our legal and regulatory obligations; -for the performance of our contract with you or to take steps at your request before entering into a contract; -for our legitimate interests or those of a third-party; or -where you have given consent. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. In more detail, we process certain types of Personal Information for the reasons below: 

General - We use Personal Information about our customers, and potential customers in order to provide these individuals with services and goods in performance of any contract with them.

IP Address - We use your IP address to personalize information to the location from which you are browsing, for the purpose of diagnosing problems with our server and to administer the website.

Email Marketing - We are evaluating the use of email marketing services. If at any stage you wish to opt-out of receiving these promotions, please send an email to info@willislogistics.com to opt-out and remove your name and email address from this database. 

- To opt-out of Google Analytics and Google-served advertising, visit: http://www.google.com/settings/ads. You may also use the Google Analytics Opt-out Browser Add-On to prevent data from being collected and used by Google Analytics: https://tools.google.com/dlpage/gaoptout. 

- To opt-out of advertising shown on Facebook, visit: https://www.facebook.com/help/568137493302217. 

- To learn more about LinkedIn’s advertising preferences, visit https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences. 

- To opt-out of ads served on our behalf by Feathr, scroll down to “How can I opt-out?” when you visit: https://help.feathr.co/hc/en-us/articles/360053868274-Privacy-FAQs.

Pursuing Employment at Willis & Associates Logistics, Inc. - Personal Information collected in pursuit of employment is used solely in connection with employment applications. Resumes and CVs are kept for up to one year after a position has been filled. We have a legitimate interest in processing Personal Information for these reasons. How We Share Your Personal Information General - We do not share or sell your Personal Information to anyone and only share it with third-parties or law enforcement in accordance with this Policy to facilitate business and services or to provide you information on our services if you have consented to receive such material.

Service Providers - We work with carefully selected service providers that carry out certain functions on our behalf. These include, for example, companies that help us with technology services, storing and combining data, processing payments, and delivering orders. We only share personal data that enable our service providers to provide their services.

Security and Third-Party Links Security - The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant laws and regulations. We will ensure that in our contracts with data processors we are given all appropriate guarantees as to the use and security of your Personal Information and that the Personal Information may not be processed other than in accordance with our instructions.

Third-Party Sites - Any links to third-party sites contain privacy statements that govern the use of your Personal Information when you are using their websites. We do not have any responsibility regarding the processing of your Personal Information on these external websites. Please be sure to review the privacy policies on these third-party websites before sharing your Personal Information with them.

Data Retention - We retain your personal data only for as long as is necessary to accomplish the purpose for which it was originally collected (or as otherwise set forth in this Policy) – unless we are required to hold the information in order to meet additional legal or regulatory requirements. Our headquarters office is located in the United States (“US”). Personal Information that we collect from you will be processed in the US. We collect and transfer Personal Information to the US only with your consent, to perform a contract with you, or fulfill a legitimate interest of WAL in a manner that does not outweigh your rights.

Children’s Privacy - Our website and services are not designed to target children under the age of 18, and we do not knowingly collect Personal Information from children under the age of 18. By using our services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of our services. If we become aware of Personal Information that was inadvertently obtained from children under the age of 18, we will eliminate this Personal Information immediately from our databases.

Changes to This Policy - This Policy was last updated on the date indicated below. Your continued use of our services after any changes or revisions to this Policy shall indicate your agreement with the terms of such revised Policy. This Policy has been updated and is in effect as of January 31, 2023. Willis & Associates Logistics, Inc. reserves the right to change or update this Policy from time to time so please check back regularly to keep informed of updates.

Contact Information - If you have any questions or concerns, you can contact us: (a.) by general mail or courier at the address listed on our Contact page; (b.) by telephone or fax using the numbers on our Contact page; or (c.) by email at info@willislogistics.com